How we work with you

It means our own engineers lead every engagement and carry the responsibility for it, and we add engineers from vetted outsourced teams when the work needs more people or a skill we do not hold in-house. The outsourced engineers work under our contract and our standards, inside a team that our people lead.

XSIS is. Your contract is with us, and our delivery lead answers for the work of the whole team, whoever employs each engineer. That is why our engineers review outsourced engineers’ changes before they are merged, and why one set of standards applies to everyone.

Each outsourced engineer is bound by the same confidentiality and security terms as our own staff, passed down in writing. Access to your systems is given per person, limited to what the role needs, reviewed regularly and removed when they leave. If you need some work done only by XSIS engineers, or only from certain locations, we plan the team that way.

Yes. A dedicated team can run your product while a separate project delivers a bank integration, or we can place a specialist in your own team beside a team we run. Each part has its own terms, and one XSIS contact coordinates them.

You decide what the team works on: your product owner sets the priorities and accepts the work. We run the team day to day through a team lead who plans the work, removes blockers, looks after quality and reports to you. Line management, performance and replacement of people stay with XSIS.

Yes. The team follows your roadmap. You can add roles when a new stream of work starts and release them when it ends. We agree each change with you in advance, with enough notice to bring people in properly or hand their work over cleanly. The notice terms are set out in the contract.

A dedicated team is usually charged as a monthly cost for the agreed roles, so you can plan your budget. The cost depends on the number of people, their seniority and skills, and any cover outside normal hours. If you prefer to pay for actual time, we can work on time and materials. You see the price and the timeline before we start.

Yes. Work often starts as a project and continues as a dedicated team, or a dedicated team is gradually replaced by your own hires. We plan the change with you, including handover and notice, and keep the same people where that helps.

With staff augmentation, our engineers join your team and your managers direct their work day to day. With a dedicated team, we provide a whole team with its own lead, and we run it day to day while you set the priorities. Staff augmentation fits when you already have the management and the process. A dedicated team fits when you want us to carry more of that.

Your managers direct the work: what to build, in what order, and how it is reviewed. XSIS stays the employer or the contracting party. We handle pay, leave, equipment, performance support and replacement, and our account contact keeps in touch with you and with the engineer.

Usually on time and materials: a rate per engineer for the time they work, or a monthly rate for a full-time placement. The rate depends on the skills and seniority of the role and on any work outside normal hours. You see the price and the timeline before we start.

The commitment depends on the model and is agreed with you. A project runs to its agreed scope. Teams and placements have notice periods, so that people can join and leave properly and work is handed over. We set these terms out in writing before anything starts.

Against acceptance criteria we write and agree with you before the build starts. At each milestone we demonstrate the work and you test it against those criteria. If something does not meet them, we fix it. When everything in scope meets its criteria, you sign off the milestone or the project.

Requirements often change, and that is fine. Each change goes through change control: we describe the change, its effect on cost and on the plan, and you decide. Nothing changes the scope, the price or the dates without your written approval.

A well-defined scope can be priced as a fixed price for that scope, with changes handled through change control. Where the scope is less certain, we price discovery separately and then the build, or work on time and materials with a budget we report against. You see the price and the timeline before we start.

It depends on the model, and we say so in writing. In project-based delivery, XSIS is accountable for delivering the agreed scope. In a dedicated team, XSIS is accountable for running the team well and you are accountable for its priorities. In staff augmentation, your managers direct the work and XSIS is accountable for the people it provides.