Managed Detection and Response
A security operations team that watches, hunts and responds through every hour.
Why It Matters
A security team cannot watch every system through every hour, and attacks often begin outside office hours.
The first sign is a call from a customer, by which time the attacker may already have a way back in. Tools alone do not close that gap, so someone must read the alerts and act before the damage spreads.
What We Do
A Security Operations Centre Around the Clock
Analysts watch your estate around the clock, and every alert has an owner and a written record.
Threat Hunting
We look for the activity automated rules miss, with each hunt starting from a question and ending with its evidence.
Automated Response
A confirmed threat is contained at once, with every action logged and approved by a person.
Incident Response Retainers
A named team you have met and rehearsed with is ready before an incident starts.
Ransomware Recovery
We contain the attack, restore data and rebuild trust in the estate.
Building Your Own Security Operations Centre
We set up your own security centre with its people, tools and runbooks, and stay until your team runs it.
What Changes for You
Threats Found Early
Analysts filter the noise and raise the activity that matters before it becomes an incident.
Damage Contained
A confirmed threat is isolated at once, with people in control of each step.
A Team Ready Before You Need It
The people, playbooks and access are in place before an incident starts.
What We Run and Watch
We watch the systems an attacker would use to get in or move. The list is written down and reviewed with you, so you know what is covered and what is not.
Your Estate
Servers, endpoints and applications are watched through every hour. The coverage list is reviewed with your team each month.
Identity
Sign-ins, admin rights and unusual access are checked as they happen. A stolen account is caught before it reaches the data.
Cloud
Cloud accounts and their settings are watched against your policy. A public bucket or an open rule is raised the moment it appears.
Network
Traffic and connections are monitored for the routes an attacker would use. We watch the moves between systems, not only the edge.
Service Levels
| Priority | Response | Escalation | Resolution |
|---|---|---|---|
| P1 | under 15 minutes | immediate war-room mobilisation | under 2 to 4 hours |
| P2 | under 30 minutes | within 1 hour | under 8 hours |
| P3 | under 4 business hours | the next daily triage | 24 to 48 business hours |
| P4 | under 1 business day | the next scheduled sprint | the next scheduled release |
Response
- P1
- under 15 minutes
- P2
- under 30 minutes
- P3
- under 4 business hours
- P4
- under 1 business day
Escalation
- P1
- immediate war-room mobilisation
- P2
- within 1 hour
- P3
- the next daily triage
- P4
- the next scheduled sprint
Resolution
- P1
- under 2 to 4 hours
- P2
- under 8 hours
- P3
- 24 to 48 business hours
- P4
- the next scheduled release
Onboarding
Onboarding has clear stages, and each stage has an owner. You name the systems, the log owners and who can decide in an incident. We bring the analysts and the runbooks.
Connect
We collect the logs and confirm the access the centre needs. A short list names every source and its owner.
Tune
We remove noise and set the alerts that fit your estate. Your team agrees which alerts deserve a call.
Rehearse
We run an incident exercise so everyone knows their part. The exercise tests the call tree as well as the tools.
Review
After the first month we review coverage, response times and gaps. The review sets the priorities for the next month.
Reporting
You see what we saw and what we did. Each report is short enough for a busy reader and clear enough for an auditor.
A Monthly Report
Incidents, response times and open risks in one short document. The same figures feed your own risk reporting.
An Incident Report
Each incident ends with a timeline, a cause and the actions that follow. Every action has an owner and a date.
A Board Summary
Leaders get the risk in plain words and the decisions they need to make. Technical detail stays in the appendix.
Industries
Energy and Utilities
Smart-grid analytics, OT defence, asset maintenance and ESG reporting for energy producers, utilities and grid operators.
Logistics and Distribution
Warehouse, transport and carrier integrations, tracking and proof of delivery, joined to your ERP and finance.
Manufacturing and Enterprise ERP
ERP extensions, MES and supplier integrations, supplier file feeds and planning data for manufacturers and multi-entity enterprises.
Public Sector
Citizen portals, case management, payments and integrations with government registries, designed to recognised accessibility guidelines.
Questions
What security leaders ask before they hand over monitoring.
How quickly can you start?
We agree scope and access first. Monitoring usually begins once the logs and contacts are in place. You see the first alerts before the service becomes live.
What drives the cost?
The number of log sources, the size of the estate and the hours you want watched. Response actions, threat hunting and help building your own centre add work. Once the scope is clear, you receive a proposal with the service levels and the price.
Who responds to an incident?
Our analysts contain the threat and call your team. You keep control of the business decisions, and we keep the record of each step. We do not patch every system or make legal decisions for you.
Where does our data go?
Logs stay in the region you choose, under your agreement and access rules. We keep only what the service needs, and we delete it when the agreement ends.
Can you help us build our own centre?
Yes. We set up the people, tools and runbooks, then hand over when your team is ready. The handover has a date and a written checklist.
Tell Us What You Need to Run, Build or Secure.
Describe the service, the systems and the pressure you are under. The right team takes it from there.