Third-party and API integration

It depends on how many connections you have and who will run them. An integration platform such as MuleSoft, Boomi or Azure Logic Apps gives you ready connectors, mapping and monitoring in one place, at a licence cost. Custom services give you full control and no licence, but you maintain more code. We compare both for your case and build on a platform you already own.

Requests that fail for temporary reasons are retried with increasing delays. Every write carries an idempotency key, so a retry never creates a second order or invoice. If a message still fails, it goes to a dead-letter queue with the payload and the error, an alert reaches your team, and it can be replayed once the partner recovers.

For the APIs you publish, we version them, keep old versions running for an agreed period and tell consumers what changes. For the APIs you call, we track each partner’s deprecation notices, test new versions in their sandbox and move before the old version is switched off. Contract tests catch an unannounced change before it reaches production.

Yes. We add single sign-on with OpenID Connect or SAML 2.0 through providers such as Microsoft Entra ID or Keycloak, and provision users automatically with SCIM where the application supports it. Services call each other with OAuth 2.0 tokens scoped to what each needs. Your identity provider stays the single place where access is granted and removed.

We read each partner’s published limits and design around them: batching requests where the API allows it, caching data that rarely changes, spreading scheduled jobs and backing off when the partner signals that a limit is near. Monitoring shows how close each flow runs to its limit, so growth does not turn into failures.

It depends on the quality of the partner’s API and documentation, whether it has a usable test environment, how quickly accounts and keys are issued, and how complex your data mapping is. Partner approval steps can set the pace. We give you a plan per partner after the inventory and start with the connection that removes the most manual work.

The number of partners and flows, the quality of their APIs, the mapping and business rules, volume and timing needs, and any integration-platform licences. Identity work and certification with a partner add effort. We estimate per connection after the inventory, so you can choose the order and see the cost of each.

Intellectual property in the work we build for you is yours from the first commit — no assignment step at the end. That covers the custom code, documentation and other deliverables made for you. Anything we bring that existed before, such as internal tools or libraries, stays ours, and you receive a licence to use it in your systems. Open-source components keep their own licences, and we list them for you.